Getting branded workwear sorted for your team doesn't need to be a complicated process — but if you've never done it before, it can feel like there are a lot of moving parts. What format does your logo need to be in? How many colours can you embroider? Do you need to order everything at once?
This guide walks you through the whole thing from start to finish, so you know exactly what to expect.
Step 1: Know what you want before you start
Before you pick up the phone or fill in an online quote form, it helps to have a rough idea of what you're after. You don't need to have everything pinned down, but the more information you can give, the faster the process will move.
Think about: which garments you need (polo shirts, fleeces, jackets, trousers), roughly how many items per size, whether you want just your logo or additional text such as a name or job title, and how soon you need everything.
If you're ordering for multiple people with different sizes, a simple spreadsheet with names and sizes will save a lot of back-and-forth.
Step 2: Sort out your artwork
This is the part that trips people up most often. For the best embroidery results, you need a vector version of your logo — typically a .ai, .eps, or .pdf file. If you only have a .png or .jpg, don't panic. We can work with raster files for most jobs, though very complex or small logos may need to be redrawn.
We'll convert your artwork into an embroidery-ready format (called a digitised file) as part of the setup process. This is a one-off cost that covers all future orders using the same design, so it's worth doing properly the first time.
If you're not sure what format your logo is in, ask whoever designed it — or just send us what you have and we'll let you know what's possible.
Step 3: Get a quote
Once you know roughly what you want and you've got your artwork ready (or at least to hand), the next step is getting a price. You can use our instant online quote tool to get a quick estimate, or call us if your requirements are a bit more complex — for example, if you need multiple logo positions, mixed garment types, or a managed uniform programme.
Pricing for embroidery is typically based on the number of stitches in your design, the number of garments, and the garment type. The more you order, the better the unit price — so if you're planning to order again in a few months, it's often worth increasing the first order slightly.
Step 4: Approve the proof and confirm your order
Before anything goes into production, we'll send you a proof showing how your logo will look embroidered on the garment. Take your time with this — check the size and position of the logo, the thread colours, and whether the text (if any) reads correctly.
Once you've approved the proof and confirmed your sizes and quantities, we'll place the order into production. Lead times vary depending on the garments and quantities involved, but for most standard orders you're looking at 7-14 working days from proof approval to delivery.
What if I need to reorder later?
Good news: once your logo has been digitised and you've confirmed the design, reorders are much simpler. We keep your artwork on file, so you just need to tell us what you want and in what quantities.
If you're ordering regularly — for new starters, seasonal changes, or expanding teams — a 30-day trade account makes the whole process even smoother. You get a named contact, business pricing, and monthly invoicing instead of paying each time.